Culture and Strategy

Culture
Our culture focuses on empowering Kenyans financially through innovative products and services. Use of technology enables us to meet and exceed clients’ expectations through innovation. We believe that our clients are our greatest resource and we continue to invest in appropriate and relevant training programmes to enable them strengthen their capacity and own the process of monitoring their own performance in financial growth.


Strategy
For the last two years, SMEP Microfinance Bank has continued to redefine and reinvent its products and systems in order to respond to the changes and opportunities that present themselves in the Kenyan market place. The result is a strong, dynamic, customer–centric institution that is a reliable financial partner to all its clients.
SMEP Microfinance Bank remains a strong institution with over 240,000 clients and a Loan Portfolio of Kshs 2 billion.